Data Modeling Master Class Training Manual 2nd Edition: Steve Hoberman's Best Practices Approach to Understanding and Applying Fundamentals Through Advanced Modeling Techniques Review

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(More customer reviews)This Master Class captures in one place much of the innovative stuff that Steve Hoberman has brought to the field of data modeling. It provides a great foundation to become a truly skilled data modeler. You can also follow Steve's continuing advances in the field as well as his design challenges at [...].

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This is the second edition of the training manual for the Data Modeling Master Class that Steve Hoberman teaches onsite and through public classes. This text can be purchased prior to attending the Master Class, the latest course schedule and detailed description can be found on Steve Hoberman's website, stevehoberman.com.
The Master Class is a complete course on requirements gathering and data modeling, containing four days of practical techniques for producing solid relational and dimensional data models. After learning the styles and steps in gathering and modeling requirements, you will apply a best practices approach to building and validating data models through the Data Model ScorecardÂ. You will learn not just how to build a data model, but also how to build a data model well. Challenging exercises and workshops will reinforce the material and enable you to apply these techniques in your current projects.
By the end of the course, you will know how to…
Read a data model of any size and complexity
Validate any data model with the Data Model ScorecardÂ
Build relational and dimensional subject area, logical, and physical data models
Use abstraction
Gather requirements
Leverage a series of templates for capturing requirements
Write clear, complete, and correct definitions
Explain the critical factors that must be in place for a successful enterprise data model
Topics
Part 1: Modeling Basics. We will explain data modeling concepts and terminology. We will also explore each component on a data model and practice reading business rules.
Part 2: Overview to the Data Model ScorecardÂ. The Scorecard is a set of ten categories for validating a data model. We will explore best practices from the perspectives of both the modeler and reviewer, and you will be provided with a template to use on your current projects.
Part 3: Understanding subject area, logical, and physical data models. The subject area model captures a business need within a well-defined scope; the logical data model captures an application-independent business solution; and the physical data model captures the technical solution by focusing on factors such as performance and security. Each of these models will be explained in detail in this section.
Part 4: Ensuring the model captures the requirements. We will focus on techniques such as the use of spreadsheets and business assertions to ensure the data model meets the business requirements.
Part 5: Validating model scope. We will focus on techniques for validating that the scope of the requirements matches the scope of the model. If the scope of the model is greater than the requirements, we have a situation known as scope creep. If the model scope is less than the requirements, we will be leaving information out of the resulting application.
Part 6: Following acceptable modeling principles. We will focus on techniques for building sound designs.
Part 7: Determining the optimal use of generic concepts. We will focus on techniques for capturing the ideal use of generic concepts such as
Party and Event.
Part 8: Applying consistent naming standards. We will focus on techniques for applying correct and consistent naming standards.
Part 9: Arranging the model for maximum understanding. We will focus on techniques for arranging the entities, data elements, and relationships to maximize readability.
Part 10: Writing clear, correct, and consistent definitions. We will focus on techniques for writing useable definitions.
Part 11: Matching the model with the enterprise. We will focus on techniques for ensuring the model complements the big picture.
Part 12: Comparing the metadata with the data. We will focus on techniques for confirming the data elements and their rules match reality.

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Business Process Management: Concepts, Languages, Architectures Review

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(More customer reviews)This is a fairly formal presentation of the subject; even though, it is quite easy to follow and does not "dry up". A possible reason for this is the author's use of many straight forward and elementary examples that he creates to paint his rhetoric.
It is evident the he is not only an expert at writing about business process management, but also in spanning the theory of it, and encapsulating that in this concise work. It is also evident that much collaboration was performed with Wil van der Aalst, and others in that group, and so Aalst's book "Workflow Management" co-written by Kees van Hee, fits nicely inside this one. Which is not to say that it is needed, the work stands alone as a definitive source -- perhaps a classic, when those general business folk become a bit more foundational minded.


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This textbook is ideally suited for classes on business process management, information systems architecture, and workflow management. It is also valuable for project managers and IT professionals working in business process management, since it provides a vendor-independent view on the topic. The accompanying website contains further information, such as links to references that are available online, exercises that offer the reader a deeper involvement with the topics addressed, and additional teaching material.

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Applied SOA: Service-Oriented Architecture and Design Strategies Review

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(More customer reviews)I found this book valuable for providing a solid approach to designing service oriented architectures. It is important for people to understand that this book does not focus on implementing web services - there are plenty of other books that do that. This book focuses on the hard parts - how to design an architecture around the concept of services.
This book is also not a "cookbook" - it does not offer easy answers to these tough problems. Instead it walks you through the thought process so you can learn how to come up with the right answers yourself.
I am actively using this book to help my customers get started with SOA and to help them avoid common design pitfalls. My favorite chapter is Chapter 9: Using Services to Build Enterprise Solutions. The distinction between today's monolothic applications and tomorrow's composite applications requires a paradigm shift that the authors express well.
Finally, I especially liked the practical approach, practical steps and practical advice continually peppered throughout the entire book.

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Endorsed by all major vendors (Microsoft, Oracle, IBM, and SAP), SOA has quickly become the industry standard for building next-generation software; this practical guide shows readers how to achieve the many benefits of SOA
Begins with a look at the architectural principles needed to create successful applications and then goes on to examine the process for designing services and SOA implementations
Each stage of the design process has an accompanying chapter that walks readers through the details and provides helpful tips, techniques, and examples
The author team of SOA practitioners also provides two unique, comprehensive, end-to-end case studies illustrating the architectural and design techniques presented in the book

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A Pragmatic Guide to Business Process Modelling (2nd Ed) Review

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(More customer reviews)If you want to know what business really looks like and the requirements of business, then this book will be a very good choice for you. This book contains five chapters that analyses business tools and techniques. Among these five chapters, one of them named "teaching guide" helps me a lot with my paper in university. It tells much useful information about different types of teaching and how to develop professional training. I found this book in my university's library, but I recommend you to buy a paper book because I believe that will be more helpful.


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Revised and expanded with 5 new chapters, the second edition of 'A Pragmatic Guide to Business Process Modelling' shows how effective and accurate modelling can deliver a more complete understanding of your business and its future requirements. Most organisations traditionally rely upon over-simplified activity diagrams that only map input and output, but by applying the visual modelling techniques described here, it is possible to measure and map your entire business, using the Unified Modelling Language (UML). Drawing upon his considerable experience in consulting, author Jon Holt covers all aspects of the BPM process, including analysis, specification, mapping, measurement and documentation. New chapters deal with the presentation of process information, enterprise architecture, business tools and a teaching guide.

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BPMN Method and Style: A levels-based methodology for BPM process modeling and improvement using BPMN 2.0 Review

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(More customer reviews)I recently faced the task of analysing the notational differences between the BPMN 1.0 and 2.0 specifications, along with creating selection criteria for the use of either. Bruce Silver made this readily possible with his concise and well thought out guide to "BPMN Method and Style".
There is a dearth of practical information and academic research on the 2.0 spec at this point in time, compared with the mountainous 500+ page proposed specification. This book delivers a prescriptive approach to the reader detailing how hierarchical models can be created by domain experts, then be expanded upon by a business process analyst and finally enhanced by a workflow developer for potential execution.
In the author's own words, to try and learn BPMN by reading the specification is akin to trying to learn how to write a story by reading a dictionary. The method for starting with a blank page and modelling the "Happy Path", adding exception flows for semantic correctness, and finally creating an executable model in BPMN 2.0 is given with a well structured approach. Where the spec lacks detail or contains ambiguities with how certain notational elements might, or should, be applied; this book steers the reader with advice on developing a consistent style, which could be adopted into one's own modelling conventions.
If you are searching for guidance from the trenches giving detailed advice and concrete examples, from simple to advanced BPMN notational elements and constructs, then this is the first book you should add to your library.


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How Work Gets Done: Business Process Management, Basics and Beyond Review

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(More customer reviews)First off, I have to admit I am not objective about this review. Artie Mahal is a good friend and we have worked together developing the methodology he describes in this book. That said, I'll be as objective as I can.
Artie began his process journey at Mars North America, when his boss asked him to take charge of a business process change project. He went on to become the head of BPM at Mars North America, to train process change agents throughout the corporation, and to help the company become a mature process-focused organization. When Artie retired from Mars North America he formed his own consulting company and also joined with BPTrends Associates. While at BPTrends Associates he has worked with Roger Burlton, me and others to develop the BPTrends Associates Methodology. We refer to the methodology as a "best practices" methodology because we did not set out to create a new methodology, but simply to structure the existing business practices that have developed over the past thirty years into a consistent, systematic framework that companies can use to solve process problems.
Artie's contribution to the development of the methodology has been significant, but much more significant, to my mind, has been his contribution to our training and consulting practice. Artie's extensive experience at Mars guarantees his ability to help organizations when they begin to develop their own process resources. He's been there and done it, and can tell you about the problems they had and how they overcome them. And, in the past few years, he's consulted with lots of other companies and learned about their problems and guided them through the beginnings of their own process journeys.
To my mind, however, Artie's greatest strength is as an instructor. Artie Mahal is one of the most knowledgeable and gifted instructors I have known. He brings an unbeatable combination of enthusiasm, empathy, knowledge, and energy to his classes. His students learn; but more important, they catch a spark and become enthusiastic about what they can do with the ideas Artie provides.
BPTrends Associates is currently working on a Methodology Handbook that will systematically document all of the steps and techniques we teach in the BPTrends Associates Methodology. Naturally, when I got Artie's book I looked to see whether he would be preempting our Handbook. Artie certainly does describe the BPTrends Associates approach, but he does so in his own friendly and enthusiastic way. This is not a methodological handbook - this is a book that is very like a conversation with Artie. He's sits you down, talks to you about the kinds of problems you will likely encounter and then suggests what kinds of approaches you should consider.
A quick glance at the contents will give you a feeling for the scope of the book:
1.Enterprise Business Model
2.Business Process Hierarchy
3.Business Process Blueprint
4.Anatomy of a Process
5.Process Knowledge
6.Business Models
7.Process Configuration
8.BPM Methodology
9.BPM Competencies
10.BPM Services
11.Software Tools
12.NewAge Foods Business Process Case Study
Everything is here - goals and strategies, alignment, scope diagrams, cause-effect diagrams, flow diagrams, process measures, redesign strategies and ideas about how to roll out a process. The focus is clearly on redesigning a broken process and the example walks readers through the steps of doing just that. But it does much more because it provides Artie's stories and his suggestions along the way.
When I first started writing books, I used to worry about who my audience was. (Publishers always ask you that.) After awhile I realized that my audience was myself: I write books to organize and explain things to myself. At the beginning of the book, Artie talks about being asked by his manager to take over a major process redesign project and looking for a guru to help him - and meeting Roger Burlton. Well, that was many years ago, and Artie has become a guru in his own right. I believe he has written this book to be the book he would have bought to help him when he was first given that assignment at the beginning of his career.
If you have ever wished you had a very practical friend who could sit down and talk you through just what's involved in improving how work gets done at your organization, this is the book!
I expect this is the book I will be recommending to those who are new to process work for the foreseeable future.


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Rediscover how your organization works and where it can be improved by using simple, yet powerful techniques!
How Work Gets Done will provide the business or IT professional with a practical working knowledge of Business Process Management (BPM). This book is written in a conversational style that encourages you to read it from start to finish and master these objectives:
Learn how to identify the goals and drivers important to your organization and how to align these with key performance measures
Understand how business strategies, business policies, and operational procedures need to be connected within a Business Process Architecture
Know the basic building blocks of any business process - Inputs, Outputs, Guides, and Enablers
Learn how to create a BPM Center of Excellence in your organization
Acquire the skills to establish a BPM methodology addressing Enterprise-level, Process-Level, and Implementation-Level priorities
Learn how to build a Process Competency Framework encompassing all BPM stakeholders
Obtain the knowledge to improve a process step-by-step with easy to use techniques and templates such as swimlanes and flowcharts

How Work Gets Done is a clear, concise, and well-navigated journey into the world of Business Processes and Business Process Management. From a practical introduction through advanced topics around methodology and competencies, it is suitable for business process newcomers and seasoned practitioners alike. It should be required reading at all levels of every organization. Eugene Fucetola - Global Application Messaging and Integration, Operations Manager, Mars Information Services

If you have always wished you had a very practical friend who could sit down and talk you through just what is involved improving how work gets done at your organization, this is the book!Paul Harmon - Executive Editor, Business Process Trends and Chief Methodologist, BPTrends Associates

Artie Mahal has done something that was thought to be impossible - produce an easily readable book about business process management. He paints pictures with words, offers many easy-to-grasp analogies, and stimulates with simplifying charts of complex concepts. Leon Fraser- Lecturer, Rutgers Business School

Chapter Listing:

Chapter 1 - Enterprise Business Model
Chapter 2 - Business Process Hierarchy
Chapter 3 - Business Process Blueprint
Chapter 4 - Anatomy of a Process
Chapter 5 - Process Knowledge
Chapter 6 - Business Models
Chapter 7 - Process Configuration
Chapter 8 - BPM Methodology
Chapter 9 - BPM Competencies
Chapter 10 - BPM Services
Chapter 11 - Software Tools
Chapter 12 - NewAge Foods Business Process Case Study

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ARIS Design Platform: Advanced Process Modelling and Administration Review

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(More customer reviews)Very handy for ARIS Designer or Architect Modules. Provides clear concise step by step approach to handling various functionalities & features of ARIS tool.
I wanted know from Author's, if you are releasing any book on Strategy or Simulation platforms.
Thanks, Mohamed


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Following on from Rob Davis' successful introductory book, ARIS Design Platform: Getting Started with BPM, Rob now covers in detail some of the more advanced concepts of using ARIS Business Architect.This is a practical ‘how-to' guide and contains tips, techniques and short cuts gained from practical experience and explains clearly how to use ARIS and why ARIS is a powerful tool for process modeling. Advanced concepts such as the following are presented in this reader-friendly and concise guide: - Matrix editor, - Find and query, - Model generation, - Method filters and method changes, - Templates and fonts, - Reports and semantic checks, - Macros, - Transformations, - Database administration, - User management.This easy-to-follow advanced text is a must have guide and reference for all users who want to increase their ARIS skills, and for those who need to undertake advanced model and database management.

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BPMN Modeling and Reference Guide Review

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(More customer reviews)I, and Computas in Norway, have been involved with BPMN since the early days in 2003 / 2004 leading to the release of BPMN 1.0 from BPMI. For years, there was no book about BPMN, except for the specification itself. Over the last year, BPMN books have started to appear - and among them is the authoritative guide to BPMN; "BPMN Modeling and Reference Guide" by Stephen A. White - who has been the editor of the standard over the years - and Derek Miers - one of the few European BPM Gurus.
The most amazing thing about this book is its (lack of) thickness - the authors have accomplished to write this authoritative guide in only 221 pages. The introductory part - "Understanding BPMN" is only 46 easily read pages; with lots of nice examples covering BPMN 1.1 modeling style using signal events etc.
If you are interested in a condensed BPMN overview for both business and IT people - this is the book for you.
If you are looking for the best BPMN book around - this is also the book for you.
If you are interested in reading several hundreds of pages about BPMN - I would start with this book, next complement it with the specification itself; available from OMG's website.


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BPMN Modeling and Reference GuideUnderstanding and Using BPMN Develop rigorous yet understandable graphical representations of business processes Business Process Modeling Notation (BPMN) is a standard, graphical modeling representation for business processes. It provides an easy to use, flow-charting notation that is independent of the implementation environment. An underlying rigor supports the notation - facilitating the translation of business level models into executable models that BPM Suites and workflow engines can understand. Over recent years, BPMN has been widely adopted by Business Process Management (BPM) related products - both the Business Process Analysis and Modeling tool vendors and the BPM Suites. This book is for both business users and process modeling practitioners alike. Part I provides an easily understood introduction to the key components of BPMN (put forward in a user-friendly fashion). Starting off with simple models, it progresses into more sophisticated patterns. Exercises help cement comprehension and understanding (with answers available online). Part II provides a detailed and authoritative reference on the precise semantics and capabilities of the standard.

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The Art of Business Process Modeling: The Business Analyst's Guide to Process Modeling with UML & BPMN Review

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(More customer reviews)I am a business analyst working in the healthcare and pharma industries. Recently I was assigned to document a number of our business processes. I have drawn some Visio diagrams before but I was looking for a better way to do the work. A search on Amazon turned up this book by Dr. Schedlbauer. I heard him speak before at a conference and knew that he was an expert, so I decided to buy the book and see his approach.
His book describes his technique called PROMAP. I found that PROMAP was a pretty good framework to get me organized and to point out that process modeling is more than just drawing Visio diagrams. I particularly liked the other types of models and his advice on how to elicit procedures from my business partners. His discussion of linking processes to rules was great - it made my business partners real happy; they could see which rules applied to their processes.
The book is short and to the point, which I really like - not a lot of fluff. The book could give more examples of the diagrams and how to apply PROMAP, but overall the approach is easy to implement. We use flowcharts and UML, but not BPMN, so I did not dive deeply into the section on BPMN modeling but I expect to do that soon. The book explains UML well and we will adopt more of that going forward.
Overall, I would recommend this short and to the point book to anyone whose job it is to map out business processes or who works as a business analyst.


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Information systems have become a critical part of the infrastructure of most, if not all, businesses, government organizations, and even individual households. To be useful, an information system must integrate and align with the way the business conducts its operations. By necessity this means that information systems construction requires an understanding of the organization's procedures, operations, and processes. Articulating, modeling, and managing business processes and workflows are pre-conditions to successful automation. Business processes are part of the fabric of the business and represent a strategic and critical intellectual asset that needs to be understood and proactively managed. Processes are often cross-functional and involve multiple systems, software applications, and human assets - including employees, customers, partners, and vendors. Processes must be formally defined and documented so that they can be practiced uniformly and consistently across the organization. Explicit articulation of processes is essential so that the processes truly become intellectual property of the organization rather than being tied to a specific individual.Business process modeling (or BPM for short) is the activity of eliciting, documenting, modeling, and analyzing work procedures within an organization.To be successful, the business analyst must possess the necessary modeling skills and business knowledge to carry out these responsibilities.The first step in business process management is capturing and articulating the processes. This is done through process modeling. Once processes have been documented, then the organization can think about optimizing and eventually automating the processes. Optimization is done through a combination of manual analysis as well as automated simulation.This book describes the PROMAP methodology for articulating and modeling business processes. PROMAP is practical and based on over 20 years of experience in modeling.

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The Microguide to Process Modeling in BPMN Review

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(More customer reviews)I like the idea the authors had about a micro guide, sometimes these topics can be daunting and offering a book that can be read in a day to get up to speed is a great idea. There are some possible improvements and not necessarily criticisms, the flow of the book could use some improvement, In some chapters a topic is introduced at the beginning but then the authors go off on a tangent though relevant I found myself going back and rereading the start of the chapter thinking I had missed something only to find that topic discussed towards the end. I think the best improvement they could have made was to use consistent real life modeling examples, early in the book the authors suggest they will explore some common archetypes and then list them with participants and sub processes but then use examples like making a PBJ sandwich instead of using any of the processes they mentioned. The authors also introduce what they call the Process Modeling framework which makes sense and is a common approach sadly they describe the PMF sequence but never delve into an example that shows a process being modeled from start to finish, though I followed I think a example would have really helped.
Overall I recommend the book and hopefully the authors will update it, certainly I would consider it as a standard book for our analysts but will wait to see if any of the above get addressed.


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With over fifty implementations, Business Process Modeling Notation (BPMN) is an increasingly successful Object Management Group (OMG) standard. Whether you are in government, manufacturing, or business, you can easily and accurately depict your company's processes in BPMN. BPMN Specification 1.1, however, can be abstract, lengthy, and complicated. As a result, learning to use BPMN can be daunting and force professionals to steer clear of it without an efficient and easy way of getting acquainted with the material. The straightforward information that is packed into this book is exactly what is needed. This guide gathers all the ideas, design, and problem-solving of BPMN into one simple, focused book, and offers concrete true-life examples that explain BPMN's approach to process modeling.

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Business Process Modeling, Simulation and Design Review

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(More customer reviews)An excellent book. Though it requires some knowledge to OR, Statistics and OM to understand. A thoroughly enjoyable book, excellent end of chapter questions. Ideal to be used as a text book. The sildes that the author uses to teach in available on the web, and can be used by anybody desirous of using this book as a base text book.

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Intended for courses in Business Process Management and/or Modeling in the School of Business or a Department of Industrial Engineering or Engineering Management. It could also be used in a Business Simulation course, because a sizable portion of the book is devoted to discrete-event simulation.This book covers the design of business processes from a broad quantitative modeling perspective. The text presents a multitude of analytical tools that can be used to model, analyze, understand and ultimately, to design business processes. The range of topics in this text include graphical flowcharting tools, deterministic models for cycle time analysis and capacity decisions, analytical queuing methods, as well as the use of Data Envelopment Analysis (DEA) for benchmarking purposes. And a major portion of the book is devoted to simulation modeling using a state of the art discrete-event simulation package.

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Essential Business Process Modeling Review

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(More customer reviews)Gregor Hohpe should have read past the first 100 pages. This book is good on theory, poor on practice (does that remind you of any other SOA book?).
The examples Havey provides of "non-trivial" systems in the back are, in fact, quite trivial. What's worse is that when he ventures into the territory of "advanced" features, he gets lost. For example, on p.270, he provides an eventHandlers section, but comments it out saying that it doesn't work. I was able to get it to work as written with just a minor tweak, but he slags off the vendor instead (p.284) and proposes an awkward hack for a workaround (p.277). Then, on p.308, he presents us with a piece of parallelism that depends for its success on the use of a correlationSet. This is supposed to be clever, but is, in fact, just poor programming practice. Not only that, but it doesn't work! It can't possibly, not the way it's written. He just sent it off to the publisher without testing. We're not talking about simple syntax errors here... this is a fundamental conceptual flaw in what he's proposing. Pretty basic stuff for him to be stubbing his toe on.

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Ten years ago, groupware bundled with email and calendar applications helped track the flow of work from person to person within an organization. Workflow in today's enterprise means more monitoring and orchestrating massive systems. A new technology called Business Process Management, or BPM, helps software architects and developers design, code, run, administer, and monitor complex network-based business processes
BPM replaces those sketchy flowchart diagrams that business analysts draw on whiteboards with a precise model that uses standard graphical and XML representations, and an architecture that allows it converse with other services, systems, and users.
Sound complicated? It is. But it's downright frustrating when you have to search the Web for every little piece of information vital to the process. Essential Business Process Modeling gathers all the concepts, design, architecture, and standard specifications of BPM into one concise book, and offers hands-on examples that illustrate BPM's approach to process notation, execution, administration and monitoring.

Author Mike Havey demonstrates standard ways to code rigorous processes that are centerpieces of a service-oriented architecture (SOA), which defines how networks interact so that one can perform a service for the other. His book also shows how BPM complements enterprise application integration (EAI), a method for moving from older applications to new ones, and Enterprise Service BUS for integrating different web services, messaging, and XML technologies into a single network. BPM, he says, is to this collection of services what a conductor is to musicians in an orchestra: it coordinates their actions in the performance of a larger composition.

Essential Business Process Modeling teaches you how to develop examples of process-oriented applications using free tools that can be run on an average PC or laptop. You'll also learn about BPM design patterns and best practices, as well as some underlying theory. The best way to monitor processes within an enterprise is with BPM, and the best way to navigate BPM is with this valuable book.

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